Track record

What owning the number looked like.

Every figure here is measured to signed contracts and traced to the report it came from. Companies are described by their scale, never by name.

Marti Ruiz, marketing strategist and fractional CMO

About

Sales floor. Agency. In-house. Boardroom.

I ran a sales team before I ran marketing. Then I built an agency and sold it, led marketing inside the company that bought it, and served as CMO to a PE-backed CEO and board. I know what it’s like to approve spend on a part of the business you can’t walk out and look at.

Every seat taught me the same thing: when one person with the right experience owns the process and the outcome, you get real accountability. When it’s spread around, you end up chasing issues and never getting to a resolution. I’ve been the agency, and I’ve been the client managing the agency.

Home services is the focus, not the whole story. Before roofing, the work ran through hospitality, entertainment, beverage and sports: Westgate Resorts, Icon Park, Yuengling, the Orlando Magic with the City of Orlando, and Mango’s Tropical Cafe.

Every side of the table

From 2019

The agency partner

I built the agency from the ground up. In 2020 I started with a Florida roofing contractor, when marketing was a small part of the business, under 10% by my count. Over the next three years the business grew from $19M to $58M, and marketing grew into the engine of it.

$19M → $58MTotal revenue, in three years

A partner does its best work when it can see the whole business.

After acquisition

The in-house director

A top-20 national roofing contractor bought the agency and brought me inside. I worked closely with the in-house CMO to lead national marketing execution across three brands and more than two dozen markets, and built the reporting and source structure behind it.

24+Markets, across three brands

Growth across markets breaks on structure before it breaks on budget.

In the boardroom

The CMO

As CMO of a PE-backed roofing platform, I rebuilt marketing across six states and reported to the CEO and the board in signed contracts, not leads. I built the weekly read behind it, and tools the reps used.

1.9xApproved work year over year, inside 18 months

A board doesn't want activity. It wants a number it can stand behind.

Now

On your side

Independent, with no media, channel or retainer to defend. Everything those seats taught me, and everything I built in them, now works for the leader who brings me in.

$30M+Revenue produced, to signed contracts

Marketing you can trust so you can run your business.

Outcomes, not activity

The proof, measured to signed contracts.

11.1xReturned for every marketing dollar

1.9x

approved work, year over year, like for like.

Nearly double. Same window, same-year leads only.

A PE-backed roofing platform. Approved work from leads created the same year, Jan 1 to Sep 9, 2025 against 2026. Dollar values withheld.

11.1x

returned for every dollar of marketing spend.

Every marketing dollar came back 11 times over.

A blended average across the home services companies whose marketing I have led: about 9 cents of marketing for every dollar returned.

51%

of retail roofing sales came from marketing in 2024, up from 31% in 2022.

Half of retail sales came from marketing.

A multi-market roofing operator. Marketing-sourced share of retail contracts sold, full years 2022, 2023 and 2024. The 2020 starting point is from Marti's own records.

+49%

approved work in 2025, on 18% fewer leads.

First, make every lead worth calling.

A PE-backed roofing platform. Marketing-sourced leads and approved work, full year 2024 against full year 2025.

How I work →

The pattern

When it didn't exist, I built it.

The same move at every stop. I don't stop at the recommendation.

  • A digital practice.At Maxmedia, no outside digital partner was good enough, so I built the agency's digital media practice myself.
  • An agency.I founded Innocom, ran it, and sold it to a top-20 national roofing contractor.
  • A store that kept selling.I ran Hulk Hogan's e-commerce for years, through several versions of the store, the product mix and the media behind it.
  • The reporting and the source list.When several vendors couldn't give a usable view across three brands, I built it with the platform CMO, along with one lead-source structure for all three.
  • A site for every rep.I built a page for each of about 170 reps, sending leads straight into the CRM. Reps asked to get theirs.
  • Follow-up for the buyers others wrote off.I built a schedule of touches, a program for older leads, and a tool that coaches reps on each message.

I build these with modern tools, including AI, so a fix takes days and doesn't wait on a vendor. This site is one of them. I build the same discipline into my own tools: every fact is marked confirmed or unverified, and nothing unverified gets published.

Numbers like these don't come from more leads. They come from knowing which leads become signed contracts, and which contracts hold their margin.

Let's find those numbers in your business.

Bring what you're seeing. We'll look at where your spend turns into revenue, and where it quietly doesn't.

Book a working conversation

Thirty minutes on the challenges ahead, the resources you have today, and a plan.